Apex OS gives service businesses one operating layer for missed calls, follow-up, CRM updates, and reporting.

Quick answer

Apex Resolution is a Kansas City AI consulting firm for small service businesses. We build one operating layer for missed calls, lead follow-up, CRM updates, and weekly reporting. You keep control of pricing, exceptions, and customer relationships.

What Apex OS handles

A missed call gets a text back in seconds. A new lead gets an acknowledgment and a booking link. The CRM records the source, the answers, and the next owner. Weekly reporting shows what happened without anyone building a spreadsheet.

Who Apex Resolution works with

HVAC, plumbing, electrical, and roofing companies. Financial advisors and insurance agents. Any appointment-driven business where a missed call turns into a lost job.

What it costs

  • Free self-run audit. 10 minutes, no email required.
  • Missed-Call Audit. $350 up front, one week of measured calls, delivered as one page.
  • Founding Missed-Call Recovery. $297 per month with no setup fee, month to month.

Where to start

Run the free self-audit yourself, or request the $350 Missed-Call Audit to have one week of call handling measured for you.

Common questions

What does Apex Resolution do?

Apex Resolution builds AI and automation systems for small service businesses in the Kansas City metro. The work covers missed-call text-back, lead follow-up, CRM handoffs, and reporting.

How much does Apex Resolution charge?

The self-run audit is free. The Missed-Call Audit is $350. Missed-Call Recovery is $297 per month with no setup fee.

Does Apex Resolution replace my staff?

No. Automation handles acknowledgment, repeatable questions, CRM updates, and routing. Your people handle judgment, exceptions, and the customer relationship.

Does Apex Resolution work with businesses outside Kansas City?

Yes. The systems run remotely. Kansas City is home base and where in-person work happens.

Who runs Apex Resolution?

Carlos Boyd, founder and AI consultant. More than 20 years of enterprise IT experience, including 19 years at Sprint and prior work at the Federal Reserve Bank. U.S. Navy veteran. MBA, Baker University. IAAIC Certified AI Consultant.

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